The ground rules of using Leadquora. Fair, written in plain language, and as short as we could make it.
By signing up or logging into Leadquora, you agree to these Terms. If you're agreeing on behalf of a company, you confirm you have authority to bind that company. If you don't agree, don't use the service.
When you purchase a Leadquora license (Starter, Pro or Enterprise), we grant you a non-exclusive, non-transferable, perpetual right to use the platform for the tier you purchased, subject to these Terms. "Perpetual" means exactly that — no renewal fees, no expiration, as long as you comply with these Terms.
Your license includes: all features documented for your tier, free updates for the lifetime of Leadquora, and standard support per your tier. It does not include: processor fees you pay directly to Stripe/NMI/etc., usage-based overages beyond your tier limits, or optional paid add-ons.
You own your data. Full stop. We only process it to operate the service. You can export everything at any time via the API or support. If you cancel, you have 90 days to export before we delete.
Don't use Leadquora to:
Violations may result in account suspension. Severe violations result in termination and forfeit of license — with legal recourse available to both sides.
Every license includes a 30-day money-back guarantee. Email refunds@leadquora.com within 30 days of purchase and we'll process a full refund within 3 business days. No forms. No interrogations.
We target 99.99% uptime. See our Status page for real-time health and our SLA details for Pro and Enterprise plans. We don't guarantee bug-free software — no one can.
To the maximum extent permitted by law, Leadquora's aggregate liability under these Terms is limited to the amount you paid for your license in the 12 months before the claim arose. We are not liable for consequential or indirect damages.
You agree to indemnify Leadquora from claims arising from your content, your use of the platform, and your failure to comply with these Terms. We agree to defend you against any third-party claim that your authorized use of Leadquora infringes their IP.
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. Disputes are resolved in state or federal courts located in San Francisco County, California.
We may update these Terms occasionally. Material changes require 30 days advance notice to your account email. Your continued use after the effective date constitutes acceptance.
Legal questions or notices: legal@leadquora.com. All other questions: support@leadquora.com.